Richmond, VA

9132 W. Broad Street, Richmond, VA 23294

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Get to Know Your Stop

Our Richmond, Virginia, location features luxury dog boarding accommodations, an interactive and social daycare experience, a spa-like dog grooming retreat, holistic retail store, and much more. Our 12,500+ square foot indoor and outdoor facility caters to every dog’s wish. Whether it is running after balls, playing with friends, or taking a nap, your dog is guaranteed to come home satisfied!

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The Dog Stop® Dog of the Month

Coming soon!

The Proof is in Our Customers

At The Dog Stop®, we strive for excellence and pup-satisfaction. But don’t just take it from us – see what dog owners just like you are saying!

“Our Australian Shepherd LOVES it here! We’re so glad we found this place, in such a convenient location. We regularly book daycare, boarding, and baths, and have never been disappointed. I feel that the pricing is totally fair, and the facilities are of good quality. The staff all seem to genuinely know and care about each dog – we get such a kick out of their stories about Yoshi and the friends he’s been making there. 🙂 My favorite part – they have live webcams that you can view on an app during business hours. SUCH an appreciated feature for helicopter puppy parents!!! ”

– Christa/Google

“Great atmosphere, vibe, and staff! They have a wide selection of reasonably priced services and a wide array of treats, food, and toys to let your pup choose from. Try them out! Super helpful staff members!”

– Chelsey/Facebook

“The owner Kelley is personable and takes great care to maintain a fun, safe, clean environment for all fur babies. All staff truly care for the well-being of the dogs entrusted into their care as well. Looking for a place that you can 100% trust your dog to have a blast going to and be well attended to look no further. Military veteran-owned support your local retired military. ”

– Camille/Google

FAQs

What are your daycare & boarding requirements?

All dogs participating in daycare must demonstrate appropriate social skills and the ability to play safely with other dogs. During their first day and/or their first overnight stay at The Dog Stop®, we will evaluate your dog’s interactions with other guests. If we find your dog isn’t an appropriate fit for daycare, they will be separated from other canine guests for the remainder of their stay with regular one-on-one staff time, potty breaks and play sessions. Before dog boarding and/or daycare, you must provide proof that the following vaccinations are current: Bordetella, Parvovirus & Distemper, and Rabies. Puppies must have all three distemper boosters. We also require that your dog is on a regular flea and tick prevention program, such as Frontline or Advantage or wearing a Seresto Collar (no flea powder). Dogs over seven (7) months must be spayed or neutered to participate in daycare

Do you have cameras?

Yes! All our dog daycare rooms are equipped with cameras so you can rest easy knowing your dog is being well cared for right from your phone or computer.

To view on your phone, all you have to do is download The Dog Stop app to view and enter your account info.

Google Play Store (Android)

App Store (Apple)

To view on your computer, just go to your location’s page.

What happens if I cannot drop off or pick up my dog during The Dog Stop® business hours?

We will do our best to honor client special requests, although additional costs may apply. Tardiness that is not arranged for in advance may be subject to a one dollar per minute fee at the sole discretion of Management.

What happens over the holidays?

The Dog Stop® hours of operation will be limited to half days, 6:30 AM to 1:00 PM, Christmas Eve and New Year’s Eve unless the holiday falls on a weekend, in which case regular weekend hours will be observed. The Dog Stop® is closed to the public on all major holidays including but not limited to New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day. We are still staffed to care for your pups during this time, we will just not be operating for dog daycare, grooming, or boarding pick-ups and drop-offs.

When and what will my dog(s) be fed?

We always suggest that you bring your dog’s food with you from home to limit any digestive upset they may experience by changing their diet. You can provide their food in individually portioned containers or bags. Write down the instructions on how much and how often they are fed right on the bag or container. If food is not provided, your dog will be fed our House dog kibble at no additional cost. Dogs will be fed in the morning and evening unless otherwise requested by the Owner.

Do you administer medications?

Yes. We administer medications (pills, ointments, etc.) on a case-by-case basis. Just provide the medication and instructions at drop-off. If your dog has had a recent major medical issue, we may require a release from your vet before he is allowed to return to dog daycare or boarding.

Do I get a discount if I have multiple dogs?

Yes! We provide a discount for any additional dog. See pricing above for multiple dog discounts.

Am I able to tour the facility before purchasing services?

Yes! Stop in during our regular business hours and we’d be happy to give you a tour of the facility!

Contact This Location

YOUR STOP:

9132 W. Broad Street

Richmond, VA 23294

804-716-9735

HOURS OF OPERATION:

Mon – Fri: 6:30am – 7pm
Sat – Sun: 10am – 4pm

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